About Jennifer

Jennifer Burkdoll is an executive-support, operations, and training professional with over 15 years of experience in public service and high-accountability organizations, including approximately seven years directly supporting senior leaders. Her expertise encompasses executive office operations, technology adoption, and statewide system implementation, as well as employee training, quality assurance, process improvement, accessible documentation, and cross-functional coordination. Holding a Graduate Certificate in Emerging Information Technologies in Business from Louisiana State University, she is currently completing an MBA with a concentration in leadership. Jennifer is also the creator of Practically Magic, an educational initiative aimed at empowering adults to utilize AI for administrative professionals more confidently, responsibly, and practically. Her work includes developing a custom GPT, publishing guidance on administrative and communication applications of AI, and leading executive support training through an introductory community class designed for individuals interested in exploring ChatGPT in a supportive and low-pressure setting. She writes from the perspective of an experienced administrative professional learning how to use AI responsibly to enhance human judgment, organizational effectiveness, and responsible executive support.

AI literacy is rapidly evolving into a professional responsibility for administrative professionals, including Executive Assistants, rather than merely a technical skill. This shift does not imply that these professionals need to become programmers or AI specialists. Instead, it highlights the need for them to learn how to write clear prompts, identify appropriate uses of AI for administrative professionals, understand the limitations of AI, verify its outputs, and leverage emerging tools responsibly to enhance their work while maintaining human judgment. Responsible AI use also entails establishing firm ethical boundaries; sensitive information such as confidential, proprietary, private, and personally identifiable data should never be entered into unapproved AI platforms. AI-generated content should be viewed as an unverified draft, as the individual who sends, publishes, presents, or distributes it carries the responsibility for its accuracy, appropriateness, confidentiality, and overall impact. As tools continue to evolve, mastering any single platform is less critical than possessing curiosity, adaptability, and a commitment to lifelong learning. Strong professionals blend AI fluency with qualities that technology cannot replicate: discretion, emotional intelligence, accountability, contextual awareness, and ethical judgment. This foundation is essential for successful executive support training, ensuring that they can learn AI responsibly while remaining accountable for the final work.

A good prompt is not a magic phrase; it is a clear work order. Before entering anything into ChatGPT, especially when considering AI for administrative professionals, first determine if the task is suitable for AI and if the information is safe to share. Never include confidential, proprietary, private, restricted, or personally identifiable information in an unapproved tool. Then, give ChatGPT: A role: What perspective should it use? A task: What exactly do you need completed? Context: What nonconfidential background is necessary? An audience and purpose: Who will use the result, and why? A format: Email, table, checklist, agenda, summary, or another structure. Boundaries: What must it preserve, avoid, verify, or leave as a placeholder? Treat the response as an unverified draft, not a finished product. Check every fact, review the tone, look for unsupported assumptions or bias, confirm that no sensitive information appears, and ensure compliance with organizational policy. This process is essential in executive support training focused on Learning AI responsibly. The final responsibility rests with the individual who uses, sends, publishes, or distributes the work. A simple prompt formula is: Role + Task + Safe Context + Audience + Format + Guardrails + Human Review. Core reminder: Prompt clearly. Share safely. Verify carefully. Own the result.